LG Air Conditioner Troubleshooting Manual

When it comes to addressing LG air conditioning issues, having your LG air conditioner troubleshooting manual readily available is your secret weapon. It’s your go-to resource for tackling most problems with your LG AC on your own, saving you the trouble of reaching out to LG technical support or a local technician, especially when your LG AC is not working correctly.

Furthermore, you’ll be equipped to decode various LG AC error codes and effectively troubleshoot them. These are the precise topics we will explore in this comprehensive troubleshooting guide. We’ll guide you step by step on how to pinpoint the root causes of problems when your LG AC is not working as it should and provide you with simple DIY solutions.

As I mentioned earlier, this valuable manual will empower you to resolve issues independently, sparing you from the need to engage LG for technical support or hire a local technician.

So, let’s jump right into it and equip you with the knowledge you need to handle LG air conditioning issues confidently.

LG Air Conditioner Troubleshooting Manual

Problem	Likely Cause	Recommended Fix
1. LG AC Won’t Turn On	-Indicator Light OFF: Check for an unplugged unit, a tripped breaker, a faulty outlet or power plug, or a blown fuse. -GREEN Indicator Light: Indicates a tripped safety relay. -RED Indicator Light: This signifies the need to reset the unit or turn on the control panel.	If the Indicator Light is OFF: Ensure the unit is plugged in, reset the breaker if it’s tripped, and replace a faulty outlet, power plug, or fuse if necessary. If the Indicator is GREEN or RED: Reset the AC, and also make sure to turn on the control panel if it’s switched off.
2. LG AC Won’t Shut Down	– Dirty condenser coils or faulty thermostat, relay board, thermistor, or temperature control board – Incorrect temperature settings	– Clean the condenser coils if dirty and replace faulty components like the thermostat, relay board, thermistor, or temperature control board – Adjust the temperature settings to the desired level
3. LG AC Can’t Connect To Wi-Fi	– Hidden network or long-range connection issues – Incorrect Wi-Fi password or network selection	Ensure you’re within the Wi-Fi range, eliminate obstructions, and select the correct home network – Double-check the Wi-Fi password and network selection
4. LG AC Doesn’t Blow Air	– Slow fan speed, bent fan blades, or malfunctioning fan motor – Faulty relay board, thermostat, or control board	– Adjust the fan speed and replace the fan motor if blades are bent or it’s malfunctioning – Replace a malfunctioning relay board, thermostat, or control board
5. LG AC Won’t Drain Properly	– Clogged drain line or base pan – Uneven installation causing improper drainage	– Clear the drain line and base pan if they’re obstructed – Reinstall the AC properly if it’s not level
6. LG Air Conditioner Doesn’t Cool	– Blocked airflow, high room temperature, incorrect temperature settings, refrigerant leak, or undersized AC unit	– Clean the filter, condenser coils, and ensure proper ventilation – Lower the room temperature, adjust settings, and remove obstructions – Repair refrigerant leaks and consult a professional for sizing the AC unit correctly
7. LG AC Won’t Heat	– Undersized unit, extremely cold outdoor conditions, dirty filter, tripped breaker, or incorrect mode selection	– Verify the AC unit is appropriately sized, allow time for heating, and clean the filter if needed – Reset the breaker and select the correct heat mode
8. LG AC Doesn’t Respond To the Remote	– Incorrect battery installation, depleted batteries, remote sensor damage, or faulty control board	– Ensure batteries are correctly installed or replace them if they’re old – Operate the remote within its range and replace it if the sensor is damaged – Replace the control board if it’s defective
9. Control Panel Malfunction	– Reset required, tripped breaker, defective buttons or control module, or electrical issues	– Reset the AC and breaker, replace faulty control panel buttons, or control module – Consult a technician for electrical issues
10. Heat Mode Not Working	– Incorrect mode selection (Cool, Energy Saver, Fan, or Dry Mode)	– Deactivate the Cool, Energy Saver, Fan, or Dry Mode and select Heat Mode
11. Compressor Frequent Shutdowns	– AC overheating, dirty coils, or issues with overload, thermostat, temperature control board, or compressor	– Allow AC to cool down if overheating and clean dirty coils – Replace faulty components: overload, thermostat, control board, or compressor as required

LG Air Conditioner Troubleshooting Guide

Explore 11 LG Air Conditioner Issues for Easy Troubleshooting with This Comprehensive Manual:

1. LG AC Won’t Turn On

If your LG air conditioner refuses to start, it’s crucial to pay attention to the indicator light. Here’s what you need to know:

When the Indicator Light is OFF

If the indicator light remains OFF when you try to power up the AC, the problem might be:

1. Unplugged Unit: Make sure the power plug is firmly connected. If it’s not, plug it in securely and switch it on.
2. Tripped Breaker: Sometimes, a power surge can trip the breaker. Check it and reset it if needed.
3. Faulty Outlet: Test the electric outlet by plugging in another device. If it doesn’t work, replace the outlet as it may be defective.
4. Faulty Power Plug: Use a multimeter to test the power plug’s continuity. If it’s not continuous, replace it as it might be the reason the AC won’t start.
5. Blown Fuse: A power surge can also blow a fuse, preventing the AC from starting. Check the fuse’s continuity with a multimeter and replace it if necessary.

When the Indicator Light is GREEN

If your AC won’t start but shows a GREEN light, it’s likely due to a tripped safety relay (or reset button) on the power cable. Check it and reset it before turning on the AC.

When the Indicator Light is RED

A RED indicator light on your AC may mean a tripped reset button or a control panel that isn’t powered on. In this case:

• Check the reset button and reset it.
• If the control panel is off, press the power button to turn it on.

By following these steps, you can troubleshoot and potentially resolve the issue with your LG air conditioner not turning on.

2. LG AC Won’t Shut Down

Sometimes, your LG AC may refuse to power off, and there are a few possible reasons for this:

1. Dirty Condenser Coils: If the condenser coils are covered in dirt, the compressor may keep running continuously, preventing the AC from turning off. To resolve this, check the coils for dirtiness and clean them if needed.
2. Faulty Thermostat: A malfunctioning thermostat can fail to signal the compressor to turn off, causing it to run continuously. You can test the thermostat’s continuity and replace it if there’s an issue.
3. Defective Relay Board: If you suspect a faulty relay board, it’s best to have a professional check it and replace it if necessary. A malfunctioning relay board could be the culprit behind your AC not turning off.
4. Bad Thermistor: A malfunctioning thermistor might not properly control the compressor, resulting in the AC running constantly. Check its continuity, and if it’s lacking, consider replacing it.
5. Failed Temperature Control Board: If none of the above components appear to be the problem, you might want to consider replacing the temperature control board as a last resort.

3. LG AC Can’t Connect To Wi-Fi

When you expect your LG AC to effortlessly connect to Wi-Fi, it can sometimes throw you a curveball. This can occur due to a few common reasons:

1. Hidden Network: If your air conditioner can’t find your router, it won’t connect. Make sure your router is easily discoverable.
2. Distance Matters: Your router should be within a reasonable range of the AC unit. If it’s too far away, the AC might struggle to connect to Wi-Fi.
3. Password Pitfall: Check your Wi-Fi password to ensure it’s the correct one. An incorrect password could be the culprit behind your air conditioner’s connection issues.
4. Network Confusion: Verify that you’re connecting to the correct home network. Connecting to the wrong one can prevent your air conditioner from linking up with Wi-Fi.

4. LG AC Doesn’t Blow Air

You expect your LG air conditioner to keep the air flowing, whether it’s hot or cold. However, a few issues might stand in the way:

1. Slow Fan Speed: If the fan is running at a slow speed, it won’t move enough air. Check the fan speed setting and increase it if it’s too slow.
2. Troubled Fan Blade or Motor: Inspect the fan blade for bends and the motor for any signs of damage. If you spot issues, it’s time to replace the fan.
3. Issues with Relay Board, Thermostat, or Control Board: A malfunctioning relay board, thermostat, or control board could also hinder the fan from doing its job. In such cases, it’s best to seek professional advice to diagnose and recommend any necessary replacements.

5. LG AC Won’t Drain Properly

Proper drainage is just as vital as cooling and heating in your LG AC. If you find that your AC isn’t draining as it should, consider these potential issues:

1. Clogged Drain Line: When the condensate line gets clogged with dirt, your AC won’t drain correctly and might even overflow. If this happens, it’s time to give the drain line a good cleaning.
2. Blocked Base Pan: Sometimes, debris can accumulate in the base pan, causing it to clog and hinder proper drainage. Check the base pan and clean it if needed.
3. Uneven Installation: If your AC unit is installed poorly and ends up tilting, water won’t drain as it should, potentially leading to leaks. In such a scenario, it’s best to have a professional re-install the AC properly.

6. LG Air Conditioner Doesn’t Cool

When your LG air conditioner isn’t delivering the refreshing coolness you desire, consider these potential culprits:

1. Restricted Airflow (Dirty Filter, Coils, or Obstructed Vent): Inspect the air filter, condenser coils, and vents for blockages. Clean them to ensure smooth airflow. Remove any curtains, furniture, or barriers obstructing the AC, which can hinder its cooling capacity.
2. High Room Temperature (Heat Sources): If your AC is placed near a heat source like a stove or microwave, it may struggle to cool effectively. Relocate it away from such sources to optimize cooling.
3. Incorrect Temperature Setting: Check your thermostat settings. Ensure it’s set to around 60°F or on the COOL mode. Incorrect settings can prevent the AC from providing the desired cooling.
4. Refrigerant Leakage: A potential refrigerant leak can undermine your AC’s cooling performance. If you suspect this issue, it’s crucial to have an expert inspect and repair the leak.
5. Undersized AC: The AC’s cooling capacity should match your room size. Verify its BTU rating to ensure it suits your space. Here’s a handy table to guide you:
   • Up to 200 Square-Feet: Recommended 7,000 BTU
   • Up to 250 Square-Feet: Recommended 8,000 BTU
   • Up to 300 Square-Feet: Recommended 10,000 BTU
   • Up to 350 Square-Feet: Recommended 11,000 BTU
   • Up to 400 Square-Feet: Recommended 12,000 BTU
   • Up to 500 Square-Feet: Recommended 13,000 BTU

7. LG AC Won’t Heat

When winter arrives and your LG AC refuses to provide the warmth you need, consider these potential issues:

1. Undersized Unit: To ensure your AC effectively heats your space, refer to the earlier table to determine if it matches your room size. If it’s too small, consider upgrading to a larger unit.
2. Extreme Outdoor Cold: In freezing outside temperatures, your AC might struggle to generate warmth. In such cases, you may need to be patient and wait for the weather to warm up.
3. Clogged Filter: A dirty filter can stifle your AC, preventing it from dispersing warm air effectively. If this is the case, a simple solution is to clean the filter.
4. Tripped Breaker: A tripped breaker can disrupt your AC’s power supply, preventing it from producing heat. To resolve this, reset the breaker to restore power.
5. Incorrect Mode: Make sure your AC is set to Heat mode. If it’s not in Heat mode, it won’t be able to provide warmth.

8. LG AC Doesn’t Respond To the Remote

If your LG air conditioner doesn’t respond when you press the remote control, consider these possible culprits:

1. Incorrect Battery Installation: Incorrectly placed batteries with the wrong polarity can render the remote non-functional. Double-check the battery placement and ensure they are installed correctly.
2. Depleted Batteries: If your remote control batteries are more than 12 months old, they might be depleted. Consider replacing them to see if the remote starts working again.
3. Operating Range: Make sure you are operating the remote control within a 20-feet radius of the AC unit. Going beyond this range can prevent the remote from functioning properly.
4. Damaged Remote Sensor: Inspect the remote sensor, usually located at the front of the remote (the LED bulb). If it’s damaged, it’s best to replace the entire remote control as it might be faulty.
5. Faulty AC Control Board: Sometimes, the issue might not be with the remote but with the AC control board itself. In such cases, it’s advisable to have a professional technician check it and replace it if it’s found to be defective.

9. Control Panel Not Working

The last thing you want is a control panel that’s unresponsive or non-operational, but sometimes it happens, especially when your unit needs a reset. So, how do you reset an LG air conditioner?

The simplest method is to press the test/reset/power button on the power plug. Alternatively, you can press the reset button located on the control panel itself.

However, if the control panel remains unresponsive even after resetting the AC, consider these potential issues:

1. Tripped Breaker: A tripped breaker can hinder the control panel’s functionality. To address this, check the breaker and reset it if necessary.
2. Faulty Buttons: If the control panel buttons don’t respond, the control panel itself may be at fault. In this case, replacing the control panel might be the solution.
3. Defective Control Module: A short-circuited or defective control module can also disrupt the control panel’s operation. It’s advisable to have a professional technician examine it and replace it if required.
4. Electrical Fault: An underlying electrical fault can lead to control panel issues. If you suspect an electrical fault, it’s essential to have an expert inspect and rectify any problems with your electrical wiring.

10. Heat Mode Not Working

When your LG air conditioner’s heat mode isn’t working, it’s often due to selecting modes that aren’t designed for heating:

1. Cool Mode: In Cool Mode, the AC only circulates cold air, and the compressor stops running once a certain temperature is reached to prevent heating. To address this, deactivate Cool Mode.
2. Energy-Saver Mode: Energy-Saver Mode shuts off both the exhaust fan and the circulation fan, inhibiting the heat mode. To resolve this issue, deactivate Energy-Saver Mode if it’s enabled.
3. Fan Mode: Fan Mode allows the AC to blow cold air without activating the compressor, which means no heating. To rectify this, turn off Fan Mode if it’s currently active.
4. Dry Mode: Dry Mode turns off circulation when a specific temperature is reached, preventing heating. To restore heating functionality, deactivate Dry Mode as well.

11. Compressor Frequent Shutdowns

If your AC’s compressor repeatedly shuts off instead of running consistently, several factors could be at play:

1. AC Overheating: When your AC overheats, the compressor automatically shuts down as a safety measure. If this happens, try turning off the AC and allowing it to cool down. If it continues to overheat, consult a professional to inspect the refrigerant system.
2. Dirty Condenser Coils: Dirty condenser coils can hinder the compressor’s operation. To rectify this issue, clean the coils thoroughly to ensure they function optimally.
3. Faulty Overload, Thermostat, or Temperature Control Board: A defective or burnt overload, thermostat, or temperature control board can disrupt the compressor’s voltage supply, leading to frequent shutdowns. To resolve this, consider replacing the malfunctioning components.
4. Compressor Issues: The compressor may also cycle off if it’s short-circuited or worn out. In such cases, the best course of action is to replace the compressor.

LG Air Conditioner Troubleshooting Codes

Explore LG’s error code troubleshooting page for insights into your LG AC error codes. Decode the meaning of the fault code, assess its severity, and find out how to resolve it. Don’t forget to review our LG air conditioner troubleshooting for additional guidance on addressing errors.

Final Words

This LG Air Conditioner Troubleshooting Manual provides practical solutions for common issues users may encounter. Whether it’s a cooling problem, unresponsive remote control, or issues with the control panel, these troubleshooting tips can help users diagnose and address issues independently. Remember to refer to the manufacturer’s manual for specific guidance and safety precautions, and when in doubt, seek assistance from a professional technician for more complex problems. With this troubleshooting manual at hand, users can save time and potentially avoid unnecessary service calls.